“Arooga’s” is the Disney of chain restaurants! It is large and has more than enough TV’s to watch every Sunday game. But under all that glitz and glamour, I found some small chinks in its glimmering Armour. I wanted to come here for awhile, but it never happened. Finally with the right planning I made a trip here to watch the Giants game. When you walk in you’re greeted by a few hostess. They offered us any seat in the place because it was empty at the time. We sat down and our wonderful waitress, Kela, came over to greet us. She was on top of everything, it’s just small things I needed to point out, that stripped this location of its five star status. But before I get into that I like to point out how beautiful the restaurant is. Nice tiled flooring, dark ceilings, and comfortable seating. They had great music playing while we waited for the game and a bar that stretched the length of the open area. Now back to the review of the food. We placed the order for some appetizers and they came out pretty quickly. We asked for condiments that normally come with buffalo chicken, blue cheese, and to our surprise, they explained, all condiments, other then ketchup, are extra and they charge a dollar for each. That’s the kind of thing you expect from big chains, however we moved past it and did without. When the game started, that wonderful music they played was still playing. We asked if they put the game sound on and Kela went looking for the manager. Finally, five minutes in, he appeared and allowed sound for the game. Okay, fine, I was okay at that point. Next and finally issue was when we ordered our burgers, we both said medium. Long and behold, they came out well done. I was surprised they got that wrong when you enter it in a computer that appears in the kitchen, saying medium. The food and the waitstaff was amazing. Even the look of the place is remarkable. I would definitely come back to the place. They just have to tighten up on a few things.